Terms and CONDITIONs

Welcome to MT Solutions. By using our website and services, you agree to comply with the following Terms and Conditions.

1. Introduction

These terms govern your use of the MT Solutions website and services. By accessing our site or using our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

2. Services Provided

MT Solutions offers professional call centre services to businesses. The scope and specifics of these services will be outlined in a service agreement between MT Solutions and each client.

3. User Obligations

When using our services, you agree to:

• Provide accurate and up-to-date information.
• Comply with all applicable laws and regulations.
• Not misuse our services or website in any way, including but not limited to attempting to gain unauthorised access to our systems.

4. Intellectual Property

All content, materials, and trademarks on this website are the intellectual property of MT Solutions unless otherwise noted. You may not use, reproduce, or distribute any content without our written consent.

5. Limitation of Liability

MT Solutions strives to provide high-quality services, but we make no guarantees regarding the results or outcomes of our services. To the fullest extent permitted by law, MT Solutions will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website.

6. Payment and Fees

Clients are required to make timely payments as per the terms outlined in their service agreement. MT Solutions reserves the right to suspend or terminate services for failure to comply with payment terms.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information exchanged during the provision of services.

8. Termination

Either party may terminate the service agreement by providing written notice. Upon termination, all outstanding fees must be settled immediately.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

MT Solutions reserves the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on this page, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Information

For any queries related to these Terms and Conditions, please contact us at:

MT Solutions
71-75 Shelton Street,
Covent Garden, London,
United Kingdom, WC2H 9JQ
Email: help@mt-sol.com

Effective Date: September 2024